Deming's System of Profound Knowledge

"A system cannot understand itself. The transformation requires a view from outside. The aim is to provide an outside view - a lens. <This lens> is a system of profound knowledge. It provides a map of theory by which to understand the organizations that we work in."

Appreciation of a system

Theory of Knowledge

Understanding Variation

Psychology
of Teams

Edwards Deming was an American engineer, statistician, professor, author and management consultant whose life spanned most of the 20th century. He has been credited with Japan’s post-war recovery in the 1950’s leading to Japan becoming the second largest economy in the world, accomplished by improving quality using Deming’s principles.

Now let’s look at each component of Deming’s System of Profound Knowledge.